Spinchester FAQ for first-time players

The site states that it operates under an eGaming licence, authorised and regulated by the Government of Curaçao. The operating company behind the website is registered in Cyprus, and the T&Cs form the binding agreement with players.

The terms win. They are the binding agreement, the English version takes precedence over translations, and advice from support doesn't override them.

No. The privacy policy states that personal data is not sold or rented to third parties. It may be shared within the group of companies and with service providers, regulators and law enforcement as described there.

For a minimum of five years from your last transaction or from account closure, as anti-money-laundering rules require.

Yes. Opt out in your account settings, or send the request to [email protected].

Yes. Besides Spinchester, the main site itself writes Spin Chester in its own copy, and its logo reads Spin over Chester.

£20, or the equivalent in another currency. Expect that ID documents may be requested with it.

No. The terms say the casino isn't a financial institution, and balances earn no interest.

Yes. The caps on winnings from the first three deposits apply whether or not welcome bonuses were used. From the 4th deposit on, they no longer apply.

Yes, two is the limit. There is a cap of 2 simultaneous withdrawal requests per account.

You do. The terms make players responsible for any taxes on their winnings.

Weekly offers: free spins on Monday, Wednesday and Thursday, a Tuesday reload, a weekend boost and a daily chest. Each needs at least 3 previous deposits, and winnings carry x45 wagering.

Deposit £20 or more with code BOOST50 from Friday to Sunday, once per weekend, after at least 3 earlier deposits. Bonus and winnings are capped at £100, with x45 wagering, a £5 max bet and 7 days to activate.

No. A single bonus can be active at any moment, and deposit bonuses can't be stacked on each other.

It can. The size of the welcome bonus and its minimum deposit may be subject to change for players who register through a partner's site.

No wagering applies to them. Their wins are capped at £50 on each of the first two deposits and £100 on the third.

The Tuesday promo card shows code POWER, one of two codes the site publishes alongside BOOST50. The Tuesday terms themselves name no code, so read the card before you deposit.

Contact the support team through live chat and ask for it. Support says it is ready to help every day, 24/7.

Yes. Friends and family can also contact support about self-exclusion for a player.

Yes, closure has its own route: email [email protected] with your reason. It is actioned within up to 72 hours, and closure requests sent through the chat are not actioned.

Gambling Therapy and Gamblers Anonymous are two of the organisations listed on the main site's responsible gaming page, alongside others.

The responsible gaming page asks about time lost from work or college, neglected family, selling, pawning or borrowing, thoughts of suicide, and losing all the money you had. A yes to any of them: contact a specialist organisation such as Gambling Therapy.